Privacy policy

Last updated: October 2026

Who we are

JTC Crusher Hire (JTC Plant Services Ltd) is the data controller for personal information collected through this website. Our address is 16 Compton Mews, Ford, Shrewsbury, Shropshire SY5 9NX (company no. 08812215). To contact us, email [email protected].

What we collect

When you send a booking request we collect your name, email address, phone number, business name (if given), your preferred hire dates and anything you include in the additional information box.

How we use it

We use this information only to respond to your enquiry, check availability, and arrange and manage your hire. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running our business.

Who we share it with

We don’t sell your data. Booking requests go into our customer management system (HighLevel), and may also be sent to us by email through our email delivery provider (Resend). The website is hosted by Cloudflare, and we use Google Analytics to measure how the site is used. These providers process data on our behalf under appropriate safeguards, and some may process it outside the UK under approved data-transfer arrangements.

How long we keep it

We keep enquiry details for as long as needed to deal with your request and for any resulting hire, plus a reasonable period afterwards for our business records.

Your rights

You have the right to access, correct or delete your personal information, and to object to or restrict how we use it. To make a request, email [email protected]. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

We use Google Analytics to understand how visitors find and use this website, for example which pages are viewed and whether a booking request was sent. Google Analytics sets cookies (such as _ga) and collects information like your approximate location, device and browser. It does not tell us who you are. You can block these cookies in your browser settings, or opt out with Google’s Analytics opt-out add-on. We do not use advertising cookies.

We also use Cloudflare Web Analytics to count visits to each page; it does not use cookies or identify individual visitors. The map on our contact page is only loaded from Google Maps if you choose to show it, and Google may then set its own cookies. Our “Five star rated on Google” link takes you to Google, where Google’s own privacy policy applies.